Meet our senior leadership team

Lori Hoinkes, Chief Executive

As Chief Executive, Lori is responsible for the overall growth strategy and continued prominence of Manchester Central.

Blending over 30 years of experience in the global business, events and exhibitions market, with her Canadian heritage and passion for community-driven approaches to achieving strategic objectives, Lori oversees the operations and future direction of the venue with her hands-on, personable approach. 

Prior to Manchester Central, Lori held a successful seven-year tenure as Chief Growth Officer and Managing Director at Montgomery Group and has worked alongside the Mayor of London leading strategy and delivery for the Park Royal Industrial Area as part of the Old Oak and Park Royal Development Corporation. 

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Dave Holden, Chief Financial Officer

As Chief Financial Officer, Dave plays a strategic role in the overall leadership and management of Manchester Central. Working closely with the CEO and COO, he is responsible for delivering the strategic vision of the business and exploring additional commercial opportunities to grow our business.

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Sarah Bickerton, Chief Operating Officer

As Chief Operating Officer, Sarah plays a pivotal role in setting business strategy and ensuring Manchester Central's events planning and hospitality delivery consistently meet and exceed the needs and expectations of the business' varied client base.

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Andy Kelly, Director of Facilities Management & Infrastructure

Andy has worked in facilities management both in-house and as part of large outsourced FM service providers, delivering facility management services to various types of building including corporate HQ offices, heavy manufacturing and production facilities, medical diagnostic facilities, and even a 17th century small hotel.

At Manchester Central, Andy leads our facilities team and is responsible for our buildings development and maintenance, health and safety, security as well as business continuity planning.

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Tom Forshaw, Commercial Director 

Overseeing the Sales and Commercial teams across multiple sites, Tom is responsible for sales, business development and revenue growth alongside maximising commercial growth opportunities for our clients. 

Before joining Manchester Central, Tom held a number of director positions across the TUI Travel PLC brand portfolio, establishing and implementing successful sales strategies for premium events.

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Louise Day,  Director of Marketing & Communications

Responsible for driving brand awareness of Manchester Central, Louise leads the marketing and communications team in effectively promoting the venue to local, national and international audiences.

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Jess Bridge, Director of Human Resources

Responsible for leading the HR function by working closely with our Senior Leadership and Senior Management Team to achieve the organisational goals.

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Jayne Chapman, Head of Hospitality

Jayne has over 30 years’ experience within the Hospitality and catering industry, working across a number of corporate companies in various UK locations.

Prior to joining Manchester Central she held positions of Director of Hotels and also Director of Operations for UK and Paris, for BridgeStreet Global Hospitality, where she was also the lead role in the successful opening of new properties across their portfolio. 

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David Moley, Head of Finance

David is a Fellow of the ACCA and prior to joining Manchester Central held finance roles at Manchester University & the LTE Group.

As head of the finance team, David is responsible for providing an effective and compliant finance function, including sales, purchases, payroll, cash and reporting.

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Matt Hagan, Executive Chef

Matt has over 20 years’ experience in hospitality and catering at leading venues within the UK and 5-star hotels around the world. Prior to joining the team, Matt spent 10 years of his career working across Europe, the middle east and Australia, across a variety of senior kitchen and management roles, from large event venues to the world's best hotels.

Matt leads a talented team to deliver an extraordinary culinary experience across all our sites. Ensuring culinary standards across the board with our presentation, imagination, and product sourcing, including an emphasis on collaborating with an extensive network of UK-based food suppliers and producers.

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Steven Gould, Head of IT

 

As the Head of IT, Steven leads our technology strategy, ensuring that our digital infrastructure supports our world-class venue's dynamic needs. With over two decades of experience in IT management within diverse industries, Steven is passionate about leveraging technology to enhance client experiences and streamline operational efficiency.

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Richard Larpent, Head of Security

Richard leads on security for the venue, working closely with the Senior Leadership Team. He is responsible for defining and implementing the venue security strategy, working closely with a wide range of stakeholders to keep the venue safe and secure. Richard has a combined 38 years of experience working within different security environments.

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