Reporting directly to the Head of Hospitality, this role is working on a full time, permanent basis.
Your duties and responsibilities will include but are not limited to:
Leading and managing the effective delivery of hospitality services across all locations. Maintaining and delivering exceptional standards.
Effectively planning and executing hospitality services for allocated events.
Supporting the hospitality sales function and meeting budgeted sales and average spend targets.
Managing the hospitality profit and loss, monitoring profitability and maintaining payroll and cost control targets.
Driving service innovations and enhancing the overall hospitality experience
The ideal candidate will have:
Extensive experience in a senior hospitality management role, preferably within events, venues, or large-scale hospitality settings.
Strong leadership and management skills, with in leading teams and developing talent.
A track record of delivering high-quality service and customer satisfaction.
Experience in budgeting, profit and loss responsibility, and cost management within a £4 million plus hospitality business.
You must:
Be able to work collaboratively across multiple departments.
Demonstrate commercial awareness and the ability to manage budgets effectively.
Have a strong understanding of Health and Safety and compliance regulations within hospitality.
Be proactive, results-driven, and customer-focused.